Messaging Sellers

Zentroos has built-in real-time chat between buyers and sellers.

Starting a conversation

Message a seller directly from their shop page or a product page — questions about stock, sizing, delivery time, etc. don't need to go through a support ticket.

Conversations list

All your conversations (with different sellers, or with Zentroos support) are listed in one place, with new messages arriving in real time while you have the page open.

Contacting support

If it's not something the seller can resolve, use the Support conversation to reach the Zentroos team directly, the same way you'd message a seller.